Contact information

We’re here to help.

If you have questions about your order, shipping, our herbal products, or need assistance with an existing purchase, please contact Botanicals 102 using the information below.

Customer Support

Email:
support@botanicals102.com

Phone:
504-532-7441

Mailing Address

Botanicals 102
8735 Dunwoody Place, STE R
Atlanta, GA 30350
USA

Please Note: Do not send returns to this address without contacting us first. Due to the nature of our ingestible products, all returns and order issues must be reviewed and authorized in accordance with our Return & Refund Policy.

Connect With Us

Follow Botanicals 102 for herbal education, wellness information, product updates, new releases, and special announcements.

Instagram: @botanicalsnola
TikTok: @botanicalsnola
Facebook: @botanicanola
Threads: @botanicalsnola

Order Support

When contacting us regarding an existing order, please include your full name and order number so we can assist you as quickly as possible.

For damaged, incorrect, or compromised products, please include clear photographs of the product, packaging, and shipping label when applicable.

Customer Service Hours

Monday–Friday
Customer inquiries are typically answered within 1–2 business days, excluding holidays.

Thank you for choosing Botanicals 102.